FAQ

What does KlinikBondage offer?

KlinikBondage offers high-quality BDSM and bondage products, restraints, BDSM toys and bondage accessories. Our products originally come from clinical needs and are characterized by a special, safe and simple magnetic locking mechanism. They are made of cotton, very comfortable and suitable for long-term wear. Our items are exclusively handcrafted with highest possible quality.

Where do you deliver your products?

We deliver our products to Europe, North America, New Zealand and Australia. If your country is not listed, please contact us here: Contact Form for a special reqeust. We offer discreet packaging and shipping documents. All our items are in stock. Processing takes place within 24 hours. For more information please visit: Delivery Information . 

Do you offer free shipment?

Yes! If you live within Germany and your shopping cart exceeds 190€. If you live outside of Germany then 290€.

Which payment methods do you accept?

We accept credit and debit cards including Mastercard, Visa, Amex and Paypal as payment methods.

How does the return policy work?

We accept returns. You can return your items within 14 days. For more information about the return policy, please see: Return Policy .

How do you protect customer privacy?

We treat all data and orders discreetly. Our shipping packaging and documents are also designed to be discreet.

How do I find the right size and purchasing options?

Our bondage products are available either individually or as a set. The correct sizes are specified in the item descriptions. For BDSM toys and accessories you can also find detailed information in the product descriptions.

How can I get in touch?

You can reach us 24/7 using our contact form: Contact Form. We aim to respond within 24 hours.

Is there a blog on your website?

Yes, we have a blog that is 18+ accessible.

How does the restraints locking mechanism work?

A detailed explanation of the magnetic locking mechanism can be found in text and video form here: How the magnetic locking mechanism works .

Do the restraints fit on my bed?

The fit of our restraints depends on your bed frame and the size of your bed. In general, they are suitable for different types of beds, from overhang beds to beds with a bed frame and slatted frame. For technical details and drawings for your convenience, please visit: Fit Technical Drawing .